1. Introduction
This Privacy Policy (“Policy”) governs the relationship between you—and the users of the website global-services.bg—and Globalis Services Bulgaria EAD, UIC/EIK: 207970789, VAT number: BG207970789 (“Globalis Services Bulgaria EAD”, “We”, “Our”), acting as the Data Controller.
We attach great importance to the protection of your personal data and strive to collect and process your information in accordance with applicable local and European legislation. The purpose of this Policy is to inform you about the types of data we collect, the purposes for which we collect them, the duration of storage, and your rights.
If you do not agree with any part of this Policy, please do not use our services. Your continued use of the website after any changes to the Policy will be considered as your acceptance of the updated terms.
2. Definitions
For the purposes of this Policy, the following definitions apply:
- Data Controller: A natural or legal person who determines the purposes and means of processing personal data.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation or set of operations performed on personal data (e.g., collection, storage, alteration, retrieval, dissemination).
- Data Processor: A person or organization that processes personal data on behalf of the Data Controller.
- Recipient: A natural or legal person to whom personal data is disclosed.
- Personal Data Breach: Any incident leading to unauthorized access, disclosure, alteration, or destruction of personal data.
3. Data Controller
Globalis Services Bulgaria EAD processes the personal data of the users of our website. In its capacity as Data Controller, we ensure compliance with all legal requirements regarding the protection of personal data.
4. What Personal Data We Collect
Depending on the services you use, we may collect and process the following information:
- First and last name;
- Date of birth;
- Email address;
- Phone number;
- Username and password;
- Information about education and professional experience;
- Data provided through contact forms and/or communication (e.g., emails);
- Other data voluntarily shared with us.
When you visit the website, technical data (such as IP address, browser information, device type, etc.) may also be collected in accordance with our Cookie Policy.
Note: We do not collect sensitive personal data (e.g., data regarding racial or religious affiliation). If such data is sent to us, it will not be stored.
5. Purpose of Processing Your Data
We process your personal data solely for the purposes for which it was collected. The main purposes include:
- Execution of contractual obligations and provision of services;
- Administration of user-profiles and management of website access;
- Improving the quality of our services and website management;
- Marketing communications provided that you have given your explicit consent;
- Compliance with legal obligations.
6. Legal Bases for Data Processing
The processing of your data is carried out based on:
- The execution of a contract or the negotiation of contractual relations;
- Compliance with legal obligations;
- Our legitimate interests, such as service improvement and ensuring security;
- Your explicit consent, when necessary (for example, for marketing communications).
7. Automated Algorithms
We do not use automated means for decision-making that have legal effects on you or similarly significant effects.
8. Methods of Collecting Personal Data
Your personal data may be collected through:
- Registration and completion of online forms on the website;
- Communication with us via email, telephone, or other channels;
- Data is collected through automated systems (e.g., traffic analysis, use of cookies).
9. Data Storage
Personal data is stored for as long as necessary to fulfill the purposes for which it was collected or until you request its deletion unless there is a legal requirement to retain it for a longer period.
10. Deletion of Personal Data
After the retention period expires or upon withdrawal of your consent, we will take the necessary steps to delete your data, unless there is a legal obligation (such as accounting or other regulatory requirements) to retain it.
11. Your Rights
You have the right to:
- Access the personal data we hold about you;
- Request correction or updating of inaccurate data;
- Request deletion of your data (“right to be forgotten”), except where limited by legal requirements;
- Restrict or object to the processing of your data;
- Request data portability;
- Opt-out of receiving marketing communications.
To exercise your rights, please contact us at:
Email: office@globalis-services.bg
Phone: [Phone Number]
12. Data Sharing
Your data may be shared with:
- Third parties assisting in the provision of services (e.g., IT service providers, marketing agencies) who are obliged to protect the data;
- Governmental bodies and institutions when required by law;
- In the event of business transitions (mergers, acquisitions, etc.), provided that the new owner commits to complying with this Policy.
13. Changes to the Privacy Policy
We reserve the right to amend this Policy. Any changes will be published on our website, with the date of the latest update indicated at the beginning of the document. We recommend that you regularly review the Policy to stay informed of any changes.
14. Supervisory Authority
For any questions or complaints regarding the processing of personal data, you may contact the supervisory authority. In the Republic of Bulgaria, this is:
Commission for Personal Data Protection
Address: 2 Tsvetan Lazarov Blvd, 1592 Sofia
Phone: +359 2 915 3580
Email: kzld@cpdp.bg
Website: www.cpdp.bg
For additional questions regarding this Policy, please contact us at office@globalis-services.bg.
This translation is intended to serve as a draft. Please consult with a legal professional to ensure that the final document complies with all applicable legal requirements and is tailored to the specific activities of Globalis Services Bulgaria EAD.